Help Desk/Technical Support, A.S. Degree Program

The Help Desk/Technical Support, A.S. degree provides students with extensive training in software applications, technical support, problem solving, troubleshooting and customer service. This program prepares for employment such as user support technician or help desk assistant.

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Overview / Requirements

Course Information

Program Overview & Requirements

Program Purpose:
To provide students with extensive training in software applications, technical support, problem solving, troubleshooting and customer service. The program prepares for employment such as user support technician or help desk assistant.

Program Length:
63 credit hours

Academic Division:
Business, Industry and Technology

Contact:
(850) 201-8352 or techedu@tcc.fl.edu

View Information about Graduation Requirements and Year of Entry .

Course Information


General Education (15 credit hours)


Note:


To satisfy State Board of Education Rule 6A-10.030, students must earn a grade of “C” or better in any Communications, Humanities, Social Science or Mathematics course used to fulfill general education requirements.

Program Courses (48 credit hours)


Note:


* Exemption exam available.

** Current A+ certification for credit. Contact Business, Industry and Technology Division at (850) 201-8352 or techedu@tcc.fl.edu for  information.

Tallahassee Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award associate and baccalaureate degrees. Click here for more information.