Technology Plan

Technology Plan

 Information Technology Plan for FY 2016 - 17

  • Continue the process of replacing and/or upgrading the College's ERP system and related systems (including but not limited to CRM, document imaging, cashiering and other systems that either require change due to ERP conversion or whose change in conjunction with the ERP conversion will benefit the College)
  • Replace and/or upgrade aging telephone voice communications systems and associated components (including hardware and software and associated components such as call center).
  • Replace and/or upgrade the technologies used for the College’s public website, intranet, and internal collaboration sites (including Sharepoint).
  • Replace and/or upgrade data backup technologies (including software and hardware) to improve reliability and scalability and to respond to the evolving design of our data and server architecture and infrastructure.
  • Replace and/or upgrade aging end-user computing devices and associated hardware and software components (including but not limited to desktop computers, laptop computers, tablets, etc.)
  • Explore and/or implement a robust centralized network and data security program including but not limited to physical and logical network security (hardware, software), intrusion detection and prevention (hardware and software), network access control (hardware and software), and data security policies and procedures (on premise, and cloud/hosted).
  • Continue to upgrade the College's Learning Management System (LMS) and related learning technologies that either require change or replacement due to the evolution of the LMS and the colleges strategic direction.
  • Explore and/or implement a campus “one-card” solution.
  • Explore and/or implement a unified electronic desktop workspace to provide the campus with secure access to information technology resources.
  • Explore and/or implement enhanced end-point protection, access controls, and data security (such as two-factor authentication, identity management tools, PII scanning tools, anti-virus software, mobile device management, etc.).
  • Replace and/or upgrade aging classroom instructional technologies and associated hardware and software components.
  • Replace and/or upgrade aging networking equipment and servers with an eye towards increasing redundancy of critical systems and a goal of increasing the use of virtualization and / or hosted and cloud technologies.
  • Replace and/or upgrade campus support technologies including but not limited to a service request ticketing and tracking solution, inventory management system, call center system and others.
  • Replace and/or upgrade the security systems in use at the College (including video cameras and related systems, dispatch software, door access, etc.).
  • Support technology needs and initiatives at all campus sites and locations.
  • Continue to merge the various units of Information Technology organizationally as well as physically.